ISO 9001:2015 DIS Receives Approval Moves to FDIS

November 10th, 2014

The ISO 9001 Draft International Standard (DIS) was put to vote to ISO member nations and received nearly 90% approval, which is enough for it to progress to the next stage: Final Draft International Standard (FDIS) currently forecast for publication in March 2015.

The countries that voted against the DIS were the United States, along with Canada, Finland, Germany, Ireland, Israel, Japan, and South Africa. A majority rule is needed to push the draft onto its next stage. ISO body rules require that the negative comments be addressed prior to the FDIS (final draft international standard) publication, and the number of comments appears to have been many. Prior to the DIS approval, thousands of public comments were submitted regarding the DIS content, for example the Annex SL structure requirements and the “risk based thinking” including the lack of a structured risk based methodology such as ISO 3100 Risk Management Standard.

The ISO subcommittee revising the standard will now go through all the comments received during the DIS vote in order to produce a final draft which will then be put forward for voting. Once approved beyond the FDIS publication, the completed standard will then be published with a projected date of September 2015.

The main changes to the future ISO 9001 Standard include:

  • Emphasis on risk-based thinking and management involvement
  • Stronger emphasis on process monitoring, measurement effectiveness, and performance delivery
  • Increased systems value for the organization and customer
  • Increased flexibility on the use of documentation
  • More applicable to service organizations

We will keep all our readers posted on any further information received on this revision.  Contact us with any specific questions.


ISO Standards Still A Worldwide Priority

October 14th, 2014

The annual ISO Survey, published in September 2014 is now entering its third decade, and continues to provide a pragmatic picture of certifications to ISO’s management system standards across the globe. On trend from previous years, the latest edition demonstrates reliable performance for all seven ISO management systems standards covered in the survey.

Getting certified to ISO management systems is still very much a priority. This conclusion comes courtesy of the latest ISO Survey of Certifications which records a grand total of 1, 541, 983 certificates issued worldwide at December 2013 – a 4 % increase over last year.

On trend from last year, three sectors exhibit steady growth, in particular information security management (ISO/IEC 27001) and food management (ISO 22001), respectively boasting a healthy 14 % and 15 % increase in certification, while the medical devices sector (ISO 13485) similarly shows a 15 % increment. Strikingly, the U.S. tops the certification charts for medical devices, a field otherwise dominated by Europe which claims a substantial 60 % share of the market.

Worthy of mention, two sectors hold special promise for the future, reflecting the world’s growing preoccupation with sustainability, including soaring energy shortages and a cleaner environment. Most notably, energy management standard ISO 50001 remains in high demand after its 2012 growth spurt, with a progression of 116 %, while ISO 14001 for environmental management, led by a pollution-choked China, records a 20 % increase in several regions.

A sign of the times? Undoubtedly. And certification is expected to rise further in these areas over the next few years, confirming, once again, that ISO management systems not only fulfil a need in the world economy but respond to the urgency of global concerns.

To read the ISO Survey Executive Summary Overview (PDF) and to download the survey results (Excel) visit the ISO Website.


Celebrate World Quality Month

September 17th, 2014

Join the Global Quality Community in celebrating World Quality Month.

World Quality Month provides a platform for acknowledging the efforts and accomplishments of quality and all who work to make it happen. This is a time to celebrate — a time to showcase the advancements and valuable quality contributions in businesses, communities, and institutions. Together — through our collective passion for improvement — we will raise the voice of quality worldwide.

Visit the World Quality Month Website  and find valuable free information on:

  • Numerous topics with operational and quality systems improvement
  • Read global industries quality improvement success stories
  • Sharing of best practices for business improvement
  • Popular videos, research articles and blogs
  • Global quality events during quality month
  • Share the Vision and Your Own Story!

Attention: Arizona Clients, Contacts and Local Blog Readers –  October 2014 is Arizona Manufacturers Month!

Celebrate ‘Arizona Manufacturers Month’ with an in–depth look at an industry fueling the state’s economic prosperity. Arizona is manufacturing a revolution. Be Part of the Manufacturing Revolution.

Events include:

  • October 15th – Southern Arizona Technology & Business Expo.  We are an Expo Exhibitor!  See you there. 
  • Arizona Manufacturing Company Tours
  • State of Arizona Manufacturing Information  – For example, Over 80% of Arizona’s $19.4 billion in exports for 2013 were manufactured goods.

For more information on Arizona Manufacturers Month, visit the Arizona Manufacturing Revolution Website.

ISO 14001 Environmental Management System Revision

August 13th, 2014

ISO’s leading environmental management system standard, ISO 14001:2105 is now open for public comment!

Changes are ahead for the approximately 250,000 companies worldwide, which are certified according to the most popular environmental management system standard.  The revision of ISO 14001, is now open for public comment (DIS stage), with an updated version due by the end of 2015.

Why is ISO 14001 being revised?

All ISO standards are reviewed every five years to establish if a revision is required to keep it current and relevant for the marketplace. The future ISO 14001:2015 will respond to these changes along with the publication of the ISO 9001:2015 standard.

What will be the main changes to the standard?

The new version will include a requirement to understand the organization’s context in order to better manage risk, with more emphasis made on leaders within organizations to promote environmental management. In addition there will be a shift towards improving environmental performance rather than improving the management system.

The primary objectives of the new ISO 14001:2015 include:

  • ƒƒImproving the connection between environmental and business priorities.
  • Increased transparency and accountability in environmental management.
  • Highlighting the positive contribution of environmental management system standards.
  • Clarification of the requirements for an improvement in environmental performance.
  • Establishment of ISO 14001, especially in small and medium-sized enterprises.

A full information sheet can be viewed here.

How can I find out more and get involved?

Anyone with expertise or experience to offer can comment. Please submit all contributions and comments via your national member body.  The draft version of ISO 14001:2015 is now available for purchase.

Watch for our future ISO 14001:2015 webinars and workshops. 

Manufacturing Metrics that Really Matter

July 17th, 2014

According to new research conducted by MESA International, manufacturers across industries are reaching new levels of excellence, pushed forward by the dynamics of a shifting business landscape. Manufacturing organizations are achieving this elevated performance through continuous improvement directives and programs that require the synergy between people, processes, and supporting technology resources.

The focus of this research is to understand the business impacts of metric programs and that are being used across a wide range of manufacturing industries. With the breadth and span of available metrics, it is important that organizations choose the right metric approaches that align to business and manufacturing processes to diver optimized improvement efforts.

In this report, the following questions were answered: 

  • Which metrics are being used to best understand manufacturing performance and opportunity areas for improvement?
  • How does my company’s performance improvement compare to industry?
  • How do we connect operational metrics to financial metrics?
  • How can technology help support and impact metrics programs and performance? 

All respondents were asked about specific performance levels of three critical metrics:

  • On-Time Completed Shipments (OTCS)
  • Overall Equipment Effectiveness (OEE)
  • Successful New Product Introductions (NPI)

Key Relationships Between Operational and Financial Metrics

Many positive correlations were found between average annual metric improvements and average annual financial metrics. The 2014 survey revealed the following key observations:

  • The average percent successful NPIs was 72%, with the top 7% of performers achieving 90% or better.
  • The average OEE was 71, with the top 11% performers achieving 80 or better.
  • The top performers in NPI had average annual financial improvements of 16% versus 8.6% for all others.
  • Those with OEE of 80 or better had average annual financial improvements of 14% versus 8.6% for all others.

Respondents with NPIs of 90% or better reported average annual financial improvements of 16%. These respondents also had 32% annual improvements in customer fill-rate/on-time delivery shipments/perfect order versus an average of 12.5% overall.

Research shows that companies are achieving elevated performance through following effective continuous improvement programs. This requires the collaborative support of people, processes, and technologies, but in order to focus on the correct areas, companies also need to ensure that the most impactful metrics are used within these programs.

For more report information, visit the MESA International website.   Looking for a list of effective manufacturing and service process metrics? Contact us and we will email list to you.