Changes to International Standards

On May 21-23, 2012 the American Society for Quality (ASQ) World Conference on Quality and Improvement was held in Anaheim, California.  We attended this event and found it very informative.

A workshop we attended-Changes to International Standards: Quality Management Principles and Management Systems were presented by Jack West.    Jack Chaired the US TAG to ISO TC 176 and was lead delegate for the United States to the International Standards Organization committee responsible for the ISO 9000 family of quality management standards. He continues to serve on these committees.

Jack is involved in the future revision of the ISO 9001 Standard and its quality management principles (QMPs). He shared some insights into these areas and the future of ISO 19011:2011 Guidelines for Auditing Management System.  The following is what we captured in the workshop.

(1)  A new revision to the 8 QMPs will take place this year. Jack showed 7 QMPs on his slide, things are changing.

(2) The ISO 9001 Standard will have a new revision published by the end of year 2015.

(3) Sixty countries voted that the current ISO 9001:2008 Standard needs to be revised.  This was the most votes achieved based on prior revision requests.

(4) Voice-of-the Customer (VOC) and Risk Management were the largest new entries voted upon to incorporate into the future 2015 version.

(5) The proposed structure of the ISO 9001 – 2015 revision would be as follows: Section 4 Content of Organization, Section 5 Leadership, Section 6 Planning, Section 7 Support, Section 8 Operation, Section 9 Performance and Evaluation, and Section 10 Improvement.  Many of the attendees, including us found this very interesting. We all know the current standard has section 4-8; the future one may have 4-10.

(6) ISO 19011:2011 Guidelines to Internal Auditing will become an ANSI Standard this summer.  Internal Auditing and Supply Chain Auditing will be added to the standard. Drafts submitted for review NLT July 2012.

(7)  The ISO 19011 website identified in the current revision is still not operative as of this posting.  An added “Guidance” section to ISO 19011 will be included in the spring of 2013.

Jack made a point a number of times during his presentation that the information he presented is always subject to change.  Isn’t that the quality professional’s mantra!  Time will tell how this all plays out.


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