Improving Operational Performance in Troubled Times
Clients
Our services are used by many industries. No matter what type of business you are in, we will improve your business performance. Below is a partial list of our satisfied clients.
Partial Client List and Testimonials
Intel Corporation
• Computing and communications systems
The Dial Corporation
• Cleansing, laundry, and food products
Freescale Semiconductor
• Global automotive semiconductor manufacturer
General Dynamics
• Market leader in business aviation; land and combat vehicle systems
Universal Avionics Systems Corporation
• Global manufacturer of avionics systems
Solon Corporation
• Global manufacturer of solar modules and complete photovoltaic systems
Cytec Engineered Materials
•Global technology leader in advanced materials for aerospace and other extreme environments
B/E Aerospace, Inc.
• Leading provider of aerospace products and solutions
EL Rio Community Health Center
• Providing quality and accessible health care
SHPS Health Services
• Integrated health care management tools, resources and services
Chicanos Por La Causa
• Community development and social services
MedAire Corporation
• Medical, Health, and Security Services Worldwide
Hawaii Gas Company
• Providing gas energy to consumers, business and government throughout the Hawaiian Islands
CyraCom International, Inc.
• Medical interpretation, document translation and interpreter assessment and training
Decatur Electronics, Inc.
• Manufacturer of products for public safety departments for over 50 years
Unical Aviation, Inc.
• Supplier of aviation parts to airlines, maintenance repair, military and overhaul facilities
MJS Designs, Inc.
• Advanced electronic manufacturing solutions
Stara Technologies, Inc.
• Deploying technologies for the operational needs of the U.S. Government
Microfabrica, Inc.
• Development of ultra-high precision parts, and 3D micro machines
General Rubber Corporation
• Manufacturer of mechanical rubber products
Ascentec Process Equipment
• Semiconductor equipment and support
Evergreen Air Center Incorporated
• Largest U.S. commercial aircraft maintenance facility
J&M Products Inc.
• Design and manufacturer of automotive components
M.C. Davis Company
• Electronic components and assemblies manufacturer
Werner Aero Corporation
• Aviation logistical and operations services
S&M Moving Systems, Inc.
• International and domestic transportation services
Aircraft Inventory Management & Services Ltd.
• Aftermarket purchase and sale of aerospace parts
Triad Electronic Technologies
• SMT, PCB & sub-assemblies manufacturer
Ducommun Technologies
•Global aerospace supplier commercial, military, and space programs
HVVI Semiconductors, Inc.
•RF power transistor technology for radar and avionics
Lindel Engineering, Inc.
•Medical, Aerospace, Consumer Products
Hawkeye Precision Inc.
•Precision CNC Machining for aerospace and commercial
Commercial Aviation International
• Supplier to the commercial aviation industry
Network Sciences
• Manufactures standard and custom-designed crystal and LC filters
RadScan Medical Equipment, Inc.
• Designer and manufacturer of medical equipment
US Monolithics
• Millimeter-wave components and integrated equipment
Ophthalmic International
• Designer and manufacturer of medical devices
Modern Methods, Inc
• Aerospace components and assemblies manufacturer
Sasol North America, Inc.
• Producer of commodity and specialty chemicals
Vroom Engineering and Manufacturing, Inc.
• Mechanical engineering, design, and custom manufacturing
Industrial Tool Die & Engineering, Inc.
• Manufacturers aerospace, electronics and medical products
R&D Specialty Manco
• Manufacturer of precision-machined parts for aerospace, automotive, electronics and medical
Computer Designs, Inc.
• Thermoformed packaging for medical, electronics, and consumer products
Barfield, Inc.
• Servicing commercial, regional and business aviation component repair
Heavy Equipment Manufacturer
Manufactures wire harnesses and hardware serving a broad range of customers including class 8 trucks, marine, medical, vehicle accessories, and utility body manufacturers for over forty years.
Services and results: Designed and developed documented operational and quality system. Implemented process scorecards integrating process, product, and customer requirements for effective measurement and analysis. Systems allowed organization to expand business, reduce operating costs, and improve product quality.
Electronic Component Manufacturer
Manufacturer’s electronic components and assemblies to aerospace, military, consumer electronics and telecommunications industries.
Services and results: Major aerospace customer required AS9100 operational system and registration by supplier. Designed, developed, and implemented operational quality system at two facilities. Utilized Six Sigma and Lean production methods for reducing cycle times, operating costs, and improving process and product quality.
Transportation and Logistics
Over 80 years experience in commercial, domestic, and international transportation needs. Company services include office and industrial, special commodities, high value and electronics, warehousing and distribution.
Services and results: Major global communications customer and others established ISO 9001 requirement on supplier. Assisted management team with system definition and delivered improved operations and facilities, real time process measurement systems, enhanced personnel capabilities, increased customer satisfaction, and revenue growth. Corporate press release described results and successful registration to maintain long term critical core customer satisfaction.
Testimonials
“El Rio Health Center engaged Sustaining Edge Solutions to facilitate Kaizen events for us concerning our patient communications system. The Kaizen methodology of workflow analysis and value stream mapping to understand the waste and value added processes in our system was invaluable. Walter’s facilitation was outstanding. This methodology has been a great move forward in our performance improvement efforts and our efforts in driving a culture of rapid cycle analysis and productive change.”
Douglas Spegman MD, MSPH, FCAP
Chief Quality / Medical Innovations Officer
El Rio Community Health Center
“Our ISO 13485 Medical Devices Management System has improved our manufacturing processes, increased our customer base, and company profits. Thanks for your excellent guidance and work with our team. We highly recommend Sustaining Edge Solutions to any company seeking improved performance.”
Kevin Brown
President
RadScan Medical Equipment, Inc.
“The remarkable success of our ISO 9001 and 14001 EMS registration process is due to the superb organization and training that Walter Tighe, President of Sustaining Edge Solutions provided to us. Walter’s hands-on approach and effective methods contributed to our success, and we highly recommend his services to any organization – large or small – that is seeking comprehensive consultative support for implementing an effective operational and environmental management system.”
Olaf Koester
President and CEO
SOLON Corporation
“Walter Tighe of Sustaining Edge Solutions is a highly effective consultant. He led us in the development of an effective business management system. He is exceedingly knowledgeable of standards and was invaluable to our implementation and in setting expectations for our registration. Walter is a true professional whose consultation is highly valued at CyraCom.”
Jon Somers
Vice President
CyraCom International, Inc.
“As a company we would like to thank you for the amazing job you did in working with us to gain our ISO 9001:2008 certification both efficiently and affordably. Your guidance in developing our business management system was invaluable. The business management system now in place will drive our efforts to continually improve productivity and quality for many years to come.
We appreciated your diligence in working with all areas of the company to ensure our quest to develop a business management system and obtain certification would go flawlessly. You were a key asset in our efforts to obtain our goals.
Should the need ever arise again, we certainly would utilize your expertise and service.”
Sincerely,
LJ Reed
Chairman and CEO
HVVi Semiconductors, Inc.
“Sustaining Edge Solutions provides excellent customer service. Our improved management system has resulted in financial gains for the entire organization.”
Richard Gomez,
Director of Quality and Education
MedAire International
“Sustaining Edge Solutions gave us the drive and direction we needed to implement our new AS9100 Aerospace Business Management System. They were professional, informative and always on call when we needed them. I would personally recommend them to anyone looking to step up to the next level in their business.”
Joseph J. Koenig, General Manager
Hawkeye Precision, Inc.
“We grew from a tier 4 to a tier 1 supplier with our largest customer. A good management consultant pays for themselves ten-fold! Thanks Walter.”
Bob Edwards, President
Ascentec Corporation
We wanted to thank you for being so customer focused – you were (as I knew you would be) great to work with and a great deliverer of results. Thank you very much for a job well done!
Intel Corporation - Corporate Quality
“Walter, on behalf of The Dial Corporation Quality Assurance Department, I wish to thank you for your help on our quality system manual and your presentation on Quality tools. The information and your presentation provided insight into beneficial quality engineering tools. Thank you for taking the time to share with the Dial QA Manager’s.”
Tim King, Quality Manager
The Dial Corporation
“Sustaining Edge Solutions did a fantastic job guiding Triad in developing our management system in order to earn ISO 9001:2000 registration. The fact we completed our initial registrar audit with zero non-compliances serves as testament to our successful partnership.”
Kelli Jeffries
Operations Manager
Triad Electronic Technologies
“Sustaining Edge Solutions did an outstanding job helping us develop our management system and obtain ISO 9001:2000 Registration. The knowledge Walter brought us of the standard showed us how to use our systems to improve productivity and quality. They will be assisting us with our future sites implementation.”
Rhonda Priest
General Manager
S&M Moving Systems
“Thanks for all your help. Our registrar audit was a great success. We are already realizing the benefits from the process approach to management.”
J. Nazzaro
Werner Corporation
“You did well. No nonconformance’s found during our registrar audit and the process improvement methods you provided have improved our performance.”
Linda Webb, President
Aircraft Inventory Management and Services
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