ISO 31000:2018 Risk Management


This Month


AZTC Aerospace and Manufacturing Conference. June 21, 2018 Phoenix, Arizona.    



Helpful Links

What We Deliver
  • Operational and Quality Systems
  • Assessments
  • Training
  • Internal Audits
  • Lean Enterprise
  • Six Sigma
  • Kaizen Events 
  • Breakthrough Improvement

Improved Profits and More!

Our newsletters provide information on business management systems and process improvement methods. These systems, our services include ISO 9001 QMS, AS9100 Aviation, Space and Defense, ISO/TS 16949 Automotive, ISO 27001 Information Security, ISO 13485 Medical Devices, ISO 14001 Environmental Management Standard. Further subjects include methods of performance improvement such as Six Sigma, Lean Enterprise, and other topics of interest to our readers.


Do You have a Subject of Interest for our Newsletter?  Please let us know. 


ISO 31000:2018 Risk Management
risk management flow chart drawn by hand isolated on blackboard


With all the management system standard transition activities occurring around the globe, the introduction of the newly revised ISO 31000:2018 Risk Management-Guidelines release is timely and appropriate.

The latest version delivers a clearer, shorter and more concise guide that will help organizations use risk management principles to improve planning and make better decisions. ISO 31000 is the document you will find referenced in, for example the ISO 9001:2015 Standard that can be used to create a formal documented risk management process; which we highly recommend and all our clients have completed.


Risk enters every decision in life, but clearly some decisions need a structured approach. For example, a manufacturing company may need to make risk judgements associated with a very complex customer requirements need. Dealing with risk can be integral for  ensuring delivery of product quality, and is fundamental to how an organization is managed at all levels.


The following are the main changes of ISO 31000 since the previous edition:
  • Review of the principles of risk management, which are the key criteria for its success;
  • Focus on leadership by top management who should ensure that risk management is integrated into all organizational activities, starting with the governance of the organization;
  • Greater emphasis on the iterative nature of risk management, drawing on new experiences, knowledge and analysis for the revision of process elements, actions and controls at each stage of the process;
  • Streamlining of the content with greater focus on sustaining an open systems model that regularly exchanges feedback with its external environment to fit multiple needs and contexts.
Each section of the standard was reviewed in the spirit of clarity, using simpler language to facilitate understanding and make it accessible to all stakeholders. The 2018 version places a greater focus on creating and protecting value as the key driver of risk management and features other related principles such as continual improvement, the inclusion of stakeholders, being customized to the organization and consideration of human and cultural factors.


Jason Brown, Chair of technical committee ISO/TC 262 on risk management that developed the standard, says: ISO 31000 provides a risk management framework that supports all activities, including decision making across all levels of the organization. The ISO 31000 framework and its processes should be integrated with management systems to ensure consistency and the effectiveness of management control across all areas of the organization.” This would include strategy and planning, organizational resilience, IT, corporate governance, HR, compliance, quality, health and safety, business continuity, crisis management and security.


We do recommend that you consider purchasing this effective risk management guideline. It can be purchased here through the ANSI Web Store.


Advanced Manufacturing Trends

Within the manufacturing industry and service industry there will always be a relentless pursuit of a reduction in speed, cost and agility while maintaining quality. With this I mind, the industry’s landscape continues to quickly change as new technologies enter the market, new strategies are adopted, and consumer preferences continually evolve.

Below are a few of the current trends to watch in the advanced manufacturing arena.


Global Market Insights predicts that the 3D scanning market will be worth more than $10 billion by 2024 and will continue to transform the design-to-manufacturing process. It will become a vital piece of technology for manufacturing companies looking for accurate and precise ways to inspect and measure products and parts for quality control purposes.

The medical, automotive, and aerospace industries are all driving the use of 3D scanning for quality control because these sectors demand perfection and the technology can easily detect even the smallest of imperfections. Using metrology tools like 3D scanning can save time and money and have proven to increase accuracy. In a market with stiff competition, minimizing mistakes is vital for client retention.

Although Artificial Intelligence (AI) may frighten some people, it is here to stay. In manufacturing, humans will always be needed because a robot can’t solve problems the way a human can, especially when it comes to the creative process of designing. On the other hand, the use of AI can be helpful for more repetitive, tedious tasks and for aiding in the design process.


AI can also be extremely beneficial for complicated designs. Take, for example, designing an airplane with more than 300,000 parts. It’s imperative that every piece fits together perfectly, down to the last bolt. Using AI technology in the design process takes away a lot of the guesswork and tedium involved in measuring not only individual components but also complex assemblies.

Product life spans are getting shorter and the time to market is decreasing. Product developers are moving away from mass production and toward low-volume manufacturing, which encompasses the production of 50 to 100,000 parts. Many companies are enjoying a wide array of benefits when choosing the adoption of low-volume manufacturing. 

The idea of rapid prototyping and low-volume production runs as part of its supply chain is growing in appeal. This allows a company to make last-minute decisions regarding, for example color and other attributes of its products. This strategy allows manufacturers to fine tune a product to more closely match market trends just before a product’s release, and target a certain design that are regionally specific to local tastes.

These three trends promise improvements in accuracy, speed, and design flexibility for the manufacturing industry. It’ll be interesting to see these innovations mature in the marketplace.


ISO 9004-Managing for Sustained Success

ISO 9001:2015 provides a framework for a systematic approach to managing an organization’s processes so that their products or services are consistent and meet client expectations. 


ISO 9004:2018 is intended to help organizations extend the benefits of their quality management system (QMS) to all interested parties, helping to give sustained success.


In communicating the difference between the two, we have always stated with our clients, and in our training courses that ISO 9004 provides insight into how organizations can take their operational and quality management system to the next level.


ISO 9004:2018 Guidance to Achieve Sustained Success is a document which provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document. This document is applicable to any organization, regardless of its size, type and activity. Factors affecting an organization’s success continually emerge, evolve, increase or diminish over the years, and adapting to these changes is important for sustained success. Examples include social responsibility, environmental and cultural factors, in addition to those that might have been previously considered, such as efficiency, quality and agility; taken together, these factors are part of the organization’s context.


Subsequent clauses provide examples that go beyond traditional quality guidance. The effect is a highly impactful document that offers answers to questions about how an organization can grow and grow and achieve success.


For example, for organizations still struggling with context,  ISO 9004:2018 combines the interactions of interested parties and internal and external forces in an expanded list of market and operational possibilities that many organizations may find very helpful.


ISO 9004:2018 is the fourth edition of the standard for achieving sustained success, and it cancels and replaces the 2009 version of the same document. This standard update was necessary due to the need to include a few key concepts, and it was prepared by Technical Committee ISO/TC 176, Quality management and quality assurance, Subcommittee 2, Quality systems.
You can purchase ISO 9004:2018 through the ANSI Web Store.



In the News
Employees Going Above and Beyond at Work at All-Time Low

Employee performance and effort are now at the lowest levels seen since 2010, according to CEB, now Gartner. In Q4 2017, 19.7 percent of U.S. employees said that they have a high willingness to go above and beyond their job expectations, significantly down from the 24 percent of employees who indicated that level of job effort in Q3 2017.

Employee surveys conducted to develop the recent Global Talent Monitor report signified that this drop in workforce discretionary effort is based on a combination of factors, including U.S. employees’ impressions that there are few opportunities to grow within their current positions, a widening wage gap between company executives and the average worker, absence of notable raises and bonuses, and the lack of rewards or outcomes from the work employees have already invested into the organization.


Click Here to read the complete Gartner Press Release.


The International Auditor Symposium  

Exemplar Global is delivering an online auditor event from May 7 to 18, 24 hours a day, seven days a week from wherever you are located. Register for the IAS 2018 today to learn the key differences between ISO 9001:2015 and ISO 9001:2008-including what you need to know about the transition-and the latest information about IATF 18949, AS9100, and TL 9000.

For more information and registration, visit the IAS 2018 Website.


Training Courses
All courses can be delivered at your company or at our training centers. We do provide training beyond our home state of Arizona. Click on the course title for description, schedule, registration and payment. Group discounts are available. We also provide custom designed training to fit your specific needs. All training is fully documented for your training records and certificates of training are awarded.
Don’t see a course or schedule that fits your needs?  Contact us.

Many of us are want to increase our productivity within our careers. Can you be more productive? Why aren’t you being more productive?

A recent study was conducted with interesting results of (1) Know your best working hours, (2) Visualize your goals and expected outcomes, (3) Set out your daily goals, (4) Choose a playlist of music favorites, (5) Use nature to improve your focus, and (6) Choose snacks that improve your brain focus.

Here’s to a Successful Continued Productivity Year!


Walter Tighe and SES Team
Sustaining Edge Solutions, Inc.
Toll Free 888-572-9642


Leave a Reply