Market feedback on the value of certification

The International Accreditation Forum (IAF) recently undertook a global survey to capture market feedback on the value of certification.  The results show that not only is certification being used as a tool to deliver internal business improvement and to meet regulatory compliance, but businesses confirm that it has a positive effect on revenue.  Read the full report here.

A recent survey by the International Accreditation Forum (IAF) has found that organizations are finding real value from having accredited certification.

The main findings of the report showed:

  • Approx. 50% of the 4000 respondents, reported an increase in sales as a result of certification.
  • In terms of general added value, 80% felt that certification had given them this.
  • Nearly 50% cited internal business improvement as the main reason for seeking certification.
  • An overwhelming number of respondents cited certification as being important to their customers.
  • 80% reported that certification has helped them to meet national regulatory requirements.

Regarding the importance of certification bodies:

  • Nearly 75% of respondents said that accreditation was essential or very important in their industry.
  • 62% agreed that certification bodies provide value for money.

Further tangible value respondents stated included:

(47%) of respondents stated that the primary driver was to improve internal business operations and processes.

(89%) confirmed that they commission the services of a certification body based in their national economy.

(62%) of respondents confirmed that they strongly agreed or agreed that the certification process provided value for money.

What value has certification brought to your organization?  Let us Know! 🙂


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