Sustaining Edge Solutions specializes in assessment, development, implementation, training and administrative support of global business management systems. Using our comprehensive methodology turns your management system and certification into a strategic resource. Our staff are RABQSA accredited management system auditors and have years of successful experience as third party auditors and management representatives.

We take your system from assessment to compliance or third party registration. We deliver complete turn key systems with all our services or direct assistance with your organizational needs.

Sustaining Edge Solutions has developed the Integrated Business Excellence System (IBES) for design and development of global operational and quality systems excellence. READ MORE

Balanced Scorecard & Strategy Mapping

Strategy Mapping is a method that organizations can use to turn strategy into operational terms. Strategy Mapping defines cause-and-effect linkages identifying the relationship among financial, customers, internal business processes, and learning and growth. Together these methodologies are powerful for translating strategy to specific objectives and measures so everyone can understand the direction and strategy of the organization. READ MORE

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The fundamentals of a Six Sigma system are based upon gaining customer knowledge for utilizing information to drive performance improvement and measurement of core processes. Understanding what your customers consider “critical success factors” are absolutely necessary for determining the depth of your performance improvement system. This process is often referred to as the “voice of the customer.”

This method further identifies a cause-and effect relationship in regards to how your processes are performing, the satisfaction level of your customers, and how relevant your strategic business initiatives are defined. With this information and a structured Six Sigma methodology, you can develop focused solutions to eliminate process root causes without sweeping changes to your existing processes or organizational structure.

View Our Six Sigma Methodology HERE

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The critical point for lean thinking is value. This methodology has been proven extremely valuable for improving on-time delivery, labor, material, equipment productivity, and the rate of return on capital employed. As demands for price reductions, better quality and shorter delivery times are now commonplace, suppliers are expected to meet these and other customer demands quickly, creating a need for process and performance improvement.

Lean manufacturing strategies can have a tremendous impact on material flow and total factor productivity. Simply put, lean removes the waste from the administrative and the manufacturing areas of your company, helping you to meet your customer's demands.

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• Focus on strategic issues testing the validity of the business strategy with system and process scorecards.
• Identify performance drivers and outcome factors to ensure measures ultimately correlate to tangible and financial results.
• Identify and blend process performance and product conformity leading and lagging indicators.
• Create scalable measurement systems that cause organizational behavioral change and continuous improvement.

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All our training courses can be conducted at your company or at our training facilities.  All training is fully documented for your training records.

See our course schedule.

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