Standards and Risk Management


This Month

AZTC Technology and Business Expo October 24, 2018 Tucson, Arizona
Convention Center We are Exhibiting. More information below.


Breakthrough Performance.  Save the Date – January 16, 2019. SES Workshop with  lunch. Information to follow.




Helpful Links

What We Deliver
  • Operational and Quality Systems
  • Assessments
  • Training
  • Internal Audits
  • Lean Enterprise
  • Six Sigma
  • Kaizen Events 
  • Breakthrough Improvement
  • Baldrige Performance Excellence

Improved Profits and More!

Our newsletters provide information on business management systems and process improvement methods. These systems, our services include ISO 9001 QMS, AS9100 Aviation, Space and Defense, ISO/TS 16949 Automotive, ISO 27001 Information Security, ISO 13485 Medical Devices, ISO 14001 Environmental Management Standard. Further subjects include methods of performance improvement such as Six Sigma, Lean Enterprise, and other topics of interest to our readers.

Do You have a Subject of Interest for our Newsletter?  Please let us know.  


Standards and Risk Management
risk management flow chart drawn by hand isolated on blackboard

A key aspect of risk is that it is integral to all activities within an organization that impact its sustainability, resilience and business excellence. Without an effective analysis of risk, it is impossible for an organization to develop a realistic strategy or achievable objectives. How can an organization implement effective information management systems, or quality systems, or plan for organizational change without analyzing risk?


While there is considerable evidence that organizations perform better when they adopt voluntary quality standards, insurers continue to ignore these standards when setting terms and conditions for policyholders, according to a new white paper from the Association of Insurance and Risk Managers in Industry and Commerce.

Entitled “Standards: Supporting Risk Management and Adding Business Value,” the white paper focuses on the value that standards and accredited conformity assessment can play in the management of risk.  Building on this theme, the paper goes on to discuss how risk management benefits from the rigor of the terminology of international risk management standard ISO 31000 and the associated ISO Guide 73, adding that standards are intended to work together.

Some standards that relate closely to risk management-quality, health and safety, environment, business continuity and information management-are measurable and auditable and can therefore form the basis of certifiable schemes.While it isn’t compulsory for organizations to achieve third-party certification, becoming certified communicates best practice to stakeholders and supply chains. And since becoming certified reflects the organization’s attitude and exposure to risks, it may also reduce insurance premiums.


The paper describes accreditation as robust international recognition that is an independent declaration of an organization’s competence. The term covers the validity and suitability of its methods, the appropriateness of its equipment and facilities, and ongoing assurance.


The paper details how standards help organizations

  • Remove technical barriers to trade
  • Improve supply chains and create fair and equal competition
  • Provide business credentials
  • Increase consumer protection
  • Give regulatory support
  • Stimulate innovation
  • Manage organization risk

To view the complete white paper Click Here.


Malcolm Baldrige Board of Examiners
ANNOUNCEMENT: August 13, 2018 News Release NIST Public Affairs Office:

We are proud to announce that the Commerce Department’s National Institute of Standards and Technology (NIST) has named Dennis G. Stambaugh, Senior Management Consultant of Sustaining Edge Solutions, Inc. in Tucson, Arizona, to the Board of Examiners for the 2018 Malcolm Baldrige National Quality Award.

Appointed by the NIST Director, examiners are responsible for reviewing and evaluating applications submitted for the Baldrige Award, as well as other assessment-related tasks. The examiner board is composed of more than 300 leading experts competitively selected from industry, professional, trade, education, health care, and nonprofit (including government) organizations from across the United States.


Those selected meet the highest standards of qualification and peer recognition, demonstrating competencies related to customer focus, communication, ethics, action orientation, team building, and analytical skills. All members of the board must take part in a nationally ranked leadership development course based on the Baldrige Framework for Performance Excellence and the scoring/evaluation processes for the Baldrige Award. They must also complete an independent review of a Baldrige Award application or other comparable examiner task.

Since joining SES, Dennis has helped develop and is currently engaged with our clients with a Breakthrough Improvement Model that provides a Baldrige-based Quality Leadership Framework for continuous organizational improvement, alignment, and integration of key business systems.

A Breakthrough Improvement Gap Analysis is offered by SES for improved organizational effectiveness and performance, with a feedback report to help prioritize key leadership and work processes for strategic improvement.  We also provide services to assist with written applications for the SWAE Regional Baldrige Awards, leading to application for the National Baldrige Award for Performance Excellence.

For further information on our gap analysis and achieving breakthrough improvement for your organization, please contact Dennis at, or call us directly at 888-572-9642.


Reducing Energy Consumption and Improving the Food Chain

Reducing energy consumption and improving energy efficiency are at the forefront of the global climate change agenda. ISO 50001, the flagship International Standard for improving energy performance, has just been updated.

ISO 50001:2018, Energy management systems – Requirements with guidance for use, transformed the energy performance of organizations worldwide when it was first published in 2011, giving them a strategic tool to use their energy more efficiently and effectively. It provides a framework for managing energy performance and addressing energy costs, while helping companies reduce their environmental impact to meet emissions reduction targets.

Improving the Food Chain
ISO 22000:2018 the international Food Safety Standard that specifies the requirements to ensure safe production within the entire food chain, from farm to fork, has now been revised and has been released. The standard has now a strong connection with the food hygiene principles of Codex Alimentarius and a new approach to risk in two different levels, the organizational (strategic direction of the business) and the operational level.

You can purchase these standards at the TechStreet Store.


Effective Performance Metrics

Performance metrics are a vital part of managing an organization. Many organizations have a tendency to select metrics by copying what competitors measure, what is in  business articles and what benchmarked firms are using.

The best organizational metrics keep the focus on its strategic direction, not the direction in which others are going.

Some metrics should be able to evaluate results (outcome or lagging metrics), while others should allow proactive management of the vital factors (process or leading metrics) that create those outcomes. For example, on-time delivery (an outcome) might be significantly impacted by equipment reliability (a leading indicator for delivery performance). However, equipment reliability is an outcome measure for the maintenance facilities management process. As much as possible, metrics should be focused toward business drivers, such as process or leading indicators, instead of outcomes.

Once the desired metrics have been identified, the real work begins. Decisions must be made regarding:
  • Who owns the metric.
  • Where will the data be acquired and how often.
  • How might the raw data be manipulated (normalized) to allow more equivalent comparisons over time.
  • How often should the metrics be reported and analyzed for decision making.
Although it might sound simple, creating operational definitions is an important component of metric details. In other words, what is meant by the terms as expressed in mathematical terms (for example, numerator, denominator and time boundaries)? A company might ask, “What is meant by on-time delivery? When it is picked up by the carrier, or when it arrives at the target location.



In the News
Manufacturing Day Coming Soon – October 5th 


Inspire the Next Generation of Manufacturers!  Every year, thousands of manufacturers around the country open their doors to inspire the next generation of manufacturers.

Manufacturing Day addresses common misperceptions about manufacturing by giving manufacturers an opportunity to open their doors and show, in a coordinated effort, what manufacturing is – and what it isn’t. By working together during and after MFG DAY, manufacturers will begin to address the skilled labor shortage they face, connect with future generations, take charge of the public image of manufacturing, and ensure the ongoing prosperity of the whole industry


For more information and to Host, Find or Attend an Event in your state visit the MFG DAY Website.

Southern Arizona Technology and Business Expo October 24, 2018 Tucson Convention Center, Arizona

Join over 400 local business leaders in discovering new technologies, great products, innovative and emerging Arizona-based tech companies and much more at the largest Tech + Business Expo in Tucson, showcasing over 60 booths! Sustaining Edge Solutions is Exhibiting, See You There! 

The Arizona Technology Council (AZTC) and the Arizona Commerce Authority (ACA) present the Sixth Annual Southern Arizona Tech + Business Expo on Wednesday, October 24, 2018 at the Tucson Convention Center.

AZTC Member: Early Bird $35 (expires Sept. 19), $45 after Sept. 19 Non-AZTC Members: Early Bird $45 (expires Sept. 19), $55 after Sept. 19.  REGISTER NOW!

IATF 16949 Automotive Standard SIs and FAQs
The International Automotive Task Force (IATF) has approved the release of updated IATF 16949 Sanctioned Interpretations (SIs) and Frequently Asked Questions (FAQs).

Sanctioned Interpretations alter the existing published requirements of the IATF 16949:2016 standard. Frequently Asked Questions clarify an existing requirement. The approved Sanctioned Interpretations include, for example


SI 12 –  Clause, Process effectiveness and efficiency

SI 13 – Clause, Management review inputs – supplemental
FAQ 21 – clause 8.6.2, Layout inspection and functional testing
FAQ 22 – clause, Product audit

SI and FAQ Downloads

The IATF 16949:2016 SIs and FAQs are located on the IATF Global Oversight Website.

Training Courses
All courses can be delivered at your company or at our training centers. We do provide training beyond our home state of Arizona. Click on the course title for description, schedule, registration and payment. Group discounts are available. We also provide custom designed training to fit your specific needs. All training is fully documented for your training records and certificates of training are awarded.

Don’t see a course or schedule that fits your needs?  Contact us.


Now is the time to begin planning your next business moves with the approaching new year ahead. What kind of results do you want to create for yourself and your business?

Do you have customers coming back for more of your product or service? Do you have a set of ideal customers you want to cultivate? Are your business processes in control and capable of producing what you, your employees, and your customers require on a continuous basis?

The demands of today’s business environment have caused many of us to shift our approach from thinking as a professional to acting as an entrepreneur. Avoiding past mistakes and taking the time to plan your next moves can make the difference between failure, or sustainable growth for your organization.


Walter Tighe and SES Team
Sustaining Edge Solutions, Inc.
Toll Free 888-572-9642


Leave a Reply