The Human-Centered Organization

From the advent of the Internet to what is now known as the Fourth Industrial Revolution, the latest cutting-edge technologies – among them robotics, artificial intelligence (AI), the Internet of Things – are fundamentally changing how we live, work and relate to each other. The issue for business in this new era is not so much about the bottom line, or even just corporate social responsibility, it is also about taking a human-centered approach to the future of work and finding the right tools to ensure that organizations are successful and sustainable.

ISO 27501:2019 The human-centered organization – Guidance for managers, can help organizations to meet these challenges. In this brave new world, organizations will not only have an impact on their customers but also on other stakeholders, including employees, their families and the wider community.

The standard is based on ISO 27500, which explains to executive board members the values and beliefs that make an organization human-centered. The standard’s requirements and recommendations are intended to be applicable to organizations large or small, and in the public or private sector.

It outlines managers’ responsibilities that range from the organizational strategy to the development of procedures and processes that enable a human-centered focus to the implementation of those procedures and processes.  You can purchase this challenging guidance document from the ISO Store.  

One Response to “The Human-Centered Organization”

  1. Articles and content in this section of the website are really amazing. Great ideas indeed! I will surely keep these in my mind!

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